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Our service trucks are GPS & computer connected. They are fully stocked with commonly needed repair parts. This means we can fix 80% of every system during the first visit. Our technicians and plumbers have what it takes to make the repair onboard. Why call another company and then wait 3 or 4 days to be comfortable?

2. We are the experts!

Paschal Heat, Air & Plumbing has the best trained technicians & plumbers in NW Arkansas! ALL of our technicians are NATE Certified. Our plumbers are all licensed either master or journeyman. This means our technicians are better qualified than any of our competitors. We also feature our own "in-house" training program. We are so confident of our service people’s abilities, we’re willing to guarantee, "If we can’t fix it, you don’t pay!"

3. We are your energy saving experts!

We offer Professional Energy Audits. We are certified HERS raters. We are certified thermographers. All of our employees are trained to be energy saving experts. We test whole homes, equipment, ductwork, windows and insulation to find where you are wasting energy. Paschal uses Blower Door whole home leakage tests and Duct Blaster to test ductwork leakage. The Professional Energy Audit inputs all data into RemRate software to give a detailed report of all energy waste in the home. Paschal was voted best heating & cooling contractor in NW Arkansas for 2008. We consistently rate at the top for customer satisfaction, for both service and for our new installations. Our customers are amazed at the difference in both comfort and energy savings when we complete our installations.

4. Service you can trust from people you know!

Paschal Heat, Air & Plumbing has been honestly serving NW Arkansas for over 40 years. Harold Kimrey, the owner has been in the heating and air industry for over 29 years. If you’re not happy with the service you receive, give Harold a call. He’ll make it right!

5. Prices you can depend on!

At Paschal, we’ll diagnose the problem and then give you a written quote with a guaranteed price for all needed repairs. Once we begin the repair, the price will never change—even if it takes longer than we expected. We stick to the quoted price, regardless.

6. Our men do house cleaning!

Our employees respect your home. They wear shoe covers anytime they enter your home. For work that’s required inside your home, we will cover your carpet and floors with floor protectors. After the work is finished we will leave the work area as clean as when we arrived.

7. We answer the phone live!

We always answer the phone with a live person. You will never have to leave a voice mail and then wait for someone to call you back. When you call, they will answer all your questions and then set up an appointment for you. At Paschal, we want your business!

8. Service that's on time, every time!

Our dispatch department is equipped with the latest GPS tracking and computerized-mapping system available. This system tells us exactly where your house is located and exactly where our stocked Service Trucks are located in our service area. You can depend on Paschal to show up on time. *Energy Saving Agreement customers receive priority treatment.

9. Our vans have portable laptop computers!

In addition to our on-board computerized tracking system, our service technicians can access information about your system such as part numbers, history of repairs, and warranties. And because our systems are linked with our corporate office, we always have a record of estimates and details of the work performed.

10. "With a Paschal System You'll Sleep Confident Tonight"

At Paschal we personally guarantee every system we install. We provide the best warranties available anywhere. If for any reason, in the first 5 years if your system fails and we can’t fix it, we’ll pay for a comfortable place for you to spend the night at no cost to you. We also offer a Gold Energy Saving Agreement on every installation that assures you of priority service with no charges of any kind! That’s right, in the middle of the night in an emergency we’ll respond with no charges to you at all!